Quality Management

To reassure the client that your organisation has the management systems and processes in place to consistently deliver the goods/services asked for in the contract.

Key considerations for the client will be:

  • Can I depend on the contractor to provide the same levels of service consistently?
  • Will you satisfy customers?
  • Are your staff motivated enough to provide a good service?

The quality management application will operate as follows:

If you have an ISO 9001 accreditation you can supply your current certificate to CHAS in order to complete your quality management application with CHAS, alternatively you will be required to answer a standard question set in alignment with PAS 91 standards.