Case Study
VM Elevators
VM Elevators secures CHAS Elite certification to enhance compliance & growth
VM Elevators, established in 2008 in East London, has become a trusted name in the lift and escalator industry, offering expert maintenance, modernisation, and installation services across the UK. As a premium independent company with a strong safety record, they pride themselves on delivering high-quality solutions tailored to the needs of commercial, residential, and public sector clients.
Background
VM Elevators specialises in lift servicing across London and the Home Counties, ensuring safe, efficient, and compliant operation with tailored maintenance and rapid callout services. They support some of the UK’s top establishments, minimising downtime and maximising reliability.
Nationwide, they excel in lift modernisation and installation, upgrading systems to meet the latest safety, energy, and performance standards. Their Operational Team delivers high-quality results on time and within budget, enhancing efficiency and compliance.
For new installations, they design bespoke lift solutions, integrating cutting-edge technology for optimal performance, safety, and longevity.
Sustainability is central to their approach, using energy-efficient technologies and eco-friendly materials to reduce environmental impact and operational costs while aligning with green building standards.
Committed to quality, transparency, and innovation, VM Elevators seeks to set industry standards for excellence and long-term reliability. Their 5-star Google rating reflects the trust and confidence of their clients.
The challenge
Despite upholding rigorous safety and quality standards, VM Elevators faced challenges in demonstrating their comprehensive approach to health, safety, and compliance in a highly competitive market. The absence of a recognised third-party certification posed obstacles in pre-qualifying for tenders and securing new business opportunities.
The solution
To address this, VM Elevators pursued CHAS Elite certification, recognising it as a high level health and safety certification that also encompasses other key compliance areas. This strategic move allowed them to consolidate multiple certifications into one, streamlining the pre-qualification process and enhancing credibility with prospective clients.
Utilising the VeriforceONE portal, VM Elevators efficiently managed their CHAS compliance status, accessed essential documentation, and downloaded certifications to simplify the pre-qualification process. The CHAS Elite assessments covered up to 13 areas of risk management through a single body, including SSIP and the Common Assessment Standard, saving time and reducing administrative hurdles.
The outcome
Achieving CHAS Elite verification has strengthened VM Elevators’ ability to tender for large-scale contracts and reduced procurement barriers. The certification assures clients of their adherence to industry-leading safety and compliance standards, reinforcing trust in their services.
Additionally, VM Elevators has benefited from exclusive CHAS resources, including discounted e-learning courses, free legal and HR advice, and access to the CHAS jobs board. These tools have connected them with potential business opportunities and aligned with their long-term operational goals in a competitive market. The VeriforceONE portal has been invaluable for monitoring compliance and positioning the company effectively within the industry.

