Frequently Asked Questions

Clients

What are the benefits of being a CHAS client?
Who can become a CHAS client?
Is CHAS just for the construction industry?
How do I apply to become a CHAS client?
I cannot log in, can I reset my password?
What support will I receive as a client?
How much does it cost to be a CHAS client?
Does a CHAS assessment determine the competence of a contractor?
As a CHAS client must I do Health and Safety assessments?
Can second stage assessment findings be displayed in CHAS?
Can CHAS be used in the short-listing process for term contracts?
What are the benefits of being a CHAS client?

We help you manage your compliance and risk as well as raising and improving standards across your supply chain. We help you to save money both in terms of cost and time. ​In essence, we complete the initial health and safety application process for you.

Who can become a CHAS client?

The scheme is open and FREE to the public and private sectors. CHAS client access extends to health trusts, councils, emergency services, the voluntary sector, housing associations, government departments and private companies who have a supply chain.

Is CHAS just for the construction industry?

No. The database stores information on a wide range of contractors and consultants (suppliers). It addresses all categories of work from asbestos removal to window cleaning and from catering to residential care. We currently have 124 work categories to select from in the database.

How do I apply to become a CHAS client?

If you currently manage subcontractors then you could potentially gain access to the FREE CHAS client portal. If you are interested in access to the client portal, please click here.

I cannot log in, can I reset my password?

Your login id will be an email address that is registered on your account. If you have forgotten your password, please press “Forgotten Password” on the login page. This will send a password reset email to your account and you will be able to reset your password from here.

What support will I receive as a client?

CHAS will offer a dedicated account manager who will be available to help resolve issues or queries you may have.​

How much does it cost to be a CHAS client?

There is no charge for being a CHAS Client.​

Does a CHAS assessment determine the competence of a contractor?

Yes but only to the first stage described in PAS91. A compliant contractor has demonstrated they have adequate compliance with current legislation and sound management of health and safety. Health & safety legislation requires the client to undertake a second stage (job or project specific) assessment. CHAS cannot do this for you.

Can second stage assessment findings be displayed in CHAS?

Yes, but only in the form of a ‘comment’ or ‘private comment’. A supplier who has been listed as compliant on the database, has achieved the required threshold standard. As the standards for a second stage are not clearly defined, someone using the information will be unaware of what has been checked, and there can be no guarantee of consistency.

Can CHAS be used in the short-listing process for term contracts?

Yes, it can but you should remember that your selection process must be fair, clear and auditable when drawing up the short-list. All contractors must be treated in the same way. Your application used in the process would need to reflect CHAS standards, and also build on them to elicit information relating to the second stage. If a contractor is currently assessed as CHAS (stage 1) compliant, you need only assess the second stage competence element.

Contractors

How do I apply?
How do I renew my CHAS accreditation?
Do I have a CHAS membership number I can refer to?
Is CHAS just for the construction industry?
Who is a Contractor/Supplier?
Who is a CHAS Client and can I apply?
What is the difference between membership and accreditation?
When does my accreditation expire?
When does my membership expire?
How are employees defined?
What is Safety Schemes in Procurement (SSIP) and how does it work?
How long does a CHAS Assessment take?
I missed my resubmission deadline date, what can I do?
Can my company apply for registration if improvement or prohibition notices have been served in the past?
What are the common reasons for application failure?
How do I contact my CHAS assessor?
I cannot log in, can I reset my password?
What is the definition of a designer?
What is the definition of a Principal Designer (PD)?
As a designer will I be assessed as a contractor or consultant (supplier) as well as a designer?
Do you accept designer or principal designer pre-qualification through any other schemes in the same way as you do for contractors/suppliers?
How long does a designer/principal designer assessment take?
Who undertakes the designer and principal designer assessments?
How do I apply?

Register with CHAS by completing the business details page and making payment. Complete your application, uploading supporting documentation where necessary and submit. An assessor will undertake the assessment and notify you of the findings within 10 working days. Upon approval you will instantly receive a PDF copy of your certificate along with an approval letter. Hard copies will follow in the post.

How do I renew my CHAS accreditation?

You will need to log into the application system and ​update the business details page (if applicable) ​ and make a payment. Complete your application, uploading supporting documentation where necessary and submit. An assessor will undertake the assessment and notify you of the findings within 10 working days. Upon approval you will instantly receive a PDF copy of your certificate along with an approval letter. Hard copies will follow in the post.

Do I have a CHAS membership number I can refer to?

We do issue membership numbers at point of payment. You can find your membership number on the contractor portal under “Registration Details” and on your CHAS certificate.

Is CHAS just for the construction industry?

No. The database stores information on a wide range of contractors and consultants (suppliers). It addresses all categories of work from asbestos removal to window cleaning and from catering to residential care. We currently have 124 work categories to select from in the database.

Who is a Contractor/Supplier?

A contractor/supplier is a person or business who wants to provide goods, services or supplies to a buying organisation.

Who is a CHAS Client and can I apply?

A CHAS client/buyer is any organisation who uses the CHAS client portal to manage their supply chain list.

What is the difference between membership and accreditation?

CHAS membership is a recurring subscription that gives you access to our membership benefits for an annual fee. Membership starts from the date of payment; this does not automatically give you accreditation. You become CHAS accredited when you have completed the requirements of the relevant pre-qualification assessment and have your application approved.

When does my accreditation expire?

If you are CHAS accredited your certificate will show the expiry date, your profile page will also display your expiry date. In addition, you will receive reminders as your expiry date approaches, please ensure admin@chas.co.uk is listed as a safe sender with your email provider.​

When does my membership expire?

You can find your membership expiry date on the contractor portal under “My Memberships”. Please note that your membership and accreditation expiry dates may differ.

How are employees defined?

The number of employees is the total number of direct employees, PAYE, permanent, temporary, part-time and labour only subcontractors. According to UK law, a labour only subcontractor is considered as an employee. This does not include bona-fide subcontractors who work with their own tools, insurance etc. and are usually paid by invoice. We recommend that you consider the total number of effective employees you may have/use at any one time during a 12-month rolling period.

https://www.gov.uk/employment-status/employee

What is Safety Schemes in Procurement (SSIP) and how does it work?

SSIP is an umbrella organisation whereby all scheme members whereby all scheme members assess health and safety to a common standard. For more information please visit www.​ssip.org.uk

How long does a CHAS Assessment take?

Once you have correctly completed the application form and provided all relevant supporting documentation the assessment will be finalised within 10 working days. However, if your initial application is incomplete this may extend the turnaround time. We also offer a fast-track service for an additional charge if you require a quick turnaround.

I missed my resubmission deadline date, what can I do?

If the assessment has been closed for less than 14 days, we are able to reopen the assessment for an additional charge. Unfortunately, we will only be able to offer this once. Any additional time after this would result in a new assessment. If your application has failed, we are unable to reopen it and you will have to undertake a new application.

Can my company apply for registration if improvement or prohibition notices have been served in the past?

You can apply, providing you tell us of any enforcement notices or prosecutions served on you or your business in the last three years. Failure to declare this will debar your business from registration. If you have prosecutions or notices to tell us about, provide details of any corrective action taken or proposals to address them. (You can provide details on a separate sheet if you want to).

What are the common reasons for application failure?

While over 99% of applications are ultimately successful, common areas of concern if incorrectly completed are failure to declare a prosecution or enforcement notice (Immediate Prohibition Notice enforcement notice or Improvement Notice) issued by an enforcement body such as HSE. If you are unable to satisfactorily demonstrate your safety management system is properly embedded in your day to day management of health and safety or if you have declined to provide or complete relevant sections of your application form. Also if you have supplied information or material that is factually inaccurate or if your application and documentation supplied falls significantly below the required health and safety standards.

How do I contact my CHAS assessor?

If you need to respond to a request for additional information you can contact your assessor directly through the application system, once you have logged in. Alternatively you can call us on 020 8545 3838 to request the email address of your assessor.

I cannot log in, can I reset my password?

Your login id will be an email address that is registered on your account. If you have forgotten your password, please press “Forgotten Password” on the login page. This will send a password reset email to your account and you will be able to reset your password from here.

What is the definition of a designer?

A designer applies to individuals or practices involved in architecture, consulting engineers, interior designers, temporary works engineers, chartered surveyors, technicians, civil, structural, building services engineering or building surveillance, and mechanical and electrical engineering.

What is the definition of a Principal Designer (PD)?

The Principal Designer (PD) must be a designer as defined by the Regulations, anyone who as part of their business Prepares or modifies a design or arranges for, or instructs any person under their control to do so. ​

As a designer will I be assessed as a contractor or consultant (supplier) as well as a designer?

It depends on your company and your requirements, if you are unsure please call us on 020 8545 3838

Do you accept designer or principal designer pre-qualification through any other schemes in the same way as you do for contractors/suppliers?

Yes. However pre-qualification for designers and principal designer is a specialist area, the only third-party schemes we accept are those listed within the table of equivalences​ on the Safety Schemes in Procurement (SSIP) website (www.ssip.org.uk), but this may change.​

How long does a designer/principal designer assessment take?

Once your application has been received with all supporting documentation and evidence, the assessors are contracted to complete the initial assessment within 10 working days.​

Who undertakes the designer and principal designer assessments?

The specialist assessor completing a designer pre-qualification assessment will have knowledge and experience in Construction Health and Safety along with design.​

To Find Out More about CHAS Client Services,
Request a FREE Callback from Our Friendly Advisors.

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